Due to our secure cold storage wallet, we are required to manually process withdrawals. Once that is done, it's in the hands of the blockchain network and we can no longer locate your funds. As a part of the transfer off of XS2, we provide you with a link to the blockchain explorer pointing to your transaction. You can use a blockchain explorer to discover status of the transferred funds. The instructions below should get you on your way.
1) Click Account
2) Go to Transfers
3) This is your transaction ID (also called 'TXID'). Click the i to view your transaction ID on a block explorer